ReguMetric aims to collect and retain information appropriate to operating and protecting the research platform without unnecessarily collecting sensitive information.
1. Scope
This Privacy Policy explains how ReguMetric collects, uses, maintains and discloses information associated with the ReguMetric website, customer accounts, paid membership, contact features, research tools and related services. It applies to information handled by ReguMetric and does not replace the independent privacy policies of third-party services used in connection with the platform.
2. Information You Provide
ReguMetric may receive information that you provide directly, including account registration information, contact information, customer-support or contact messages, membership-related information, feedback and information submitted through research or personalization features. The specific information collected depends on the features you use.
3. Account Information
When you create or use a ReguMetric account, ReguMetric may process information such as your email address, account identifier, authentication information maintained through the authentication system, membership status, account role and related account records needed to provide and secure access to the platform.
4. Subscription and Payment Information
ReguMetric may receive information necessary to administer a subscription, such as payment-provider customer identifiers, subscription identifiers, payment status, billing status, renewal status and transaction-related records. Complete payment-card information may be collected and processed directly by ReguMetric's payment provider. ReguMetric does not intend to store complete payment-card numbers or card security codes in its own application database when the payment provider can process that information directly.
5. Contact and Support Messages
If you contact ReguMetric, the company may retain your message, contact information, message status, related correspondence and information reasonably necessary to respond to or administer the request.
6. Website and Usage Information
ReguMetric may collect technical and usage information associated with visits to the website and use of platform features. Depending on the technology in use, this may include browser or device information, pages viewed, interactions, referral information, approximate location derived from network information, timestamps, session information, feature usage and diagnostic or performance information.
7. Research and Personalization Information
ReguMetric may maintain information about research activity when necessary to provide features such as tracked assets, saved research, personalization, research history, alerts, investigations or similar member tools. These features are intended to organize the user's research experience. Personalization of research content does not mean that ReguMetric provides individualized instructions to buy, sell or hold a digital asset.
8. How ReguMetric Uses Information
ReguMetric may use information to create and maintain accounts; authenticate users; provide member access; administer subscriptions; respond to messages; operate research and personalization features; maintain platform security; diagnose technical problems; understand feature usage; improve the service; prevent misuse; maintain records; communicate important service or policy information; and comply with applicable legal obligations.
9. Cookies and Similar Technologies
ReguMetric may use cookies, browser storage and similar technologies for authentication, session management, security, preferences, analytics, diagnostics and platform functionality. Some technologies may be provided by third parties. Additional information is provided in the Cookie & Analytics Policy.
10. Analytics
ReguMetric may use analytics services, including Google Analytics, to better understand website traffic and use of the platform. Analytics providers may process technical and usage information according to their own terms and privacy practices. The technologies and providers used by ReguMetric may change over time.
11. Authentication and Infrastructure Providers
ReguMetric uses third-party technology providers to operate portions of the platform, including database, authentication, hosting and infrastructure services. Those providers may process information as necessary to provide their services to ReguMetric and are subject to their own contractual and privacy obligations.
12. Payment Providers
Subscription payments may be handled by a third-party payment processor. Payment information submitted directly to that provider is governed by the provider's applicable terms and privacy practices. ReguMetric may receive limited transaction and subscription information needed to determine membership status and administer the customer relationship.
13. Public and Third-Party Research Data
ReguMetric collects and organizes information from public and third-party research sources as part of its digital-asset intelligence service. This research information is generally about digital assets, markets, organizations, public events, blockchain activity or other research subjects rather than customer account information. Third-party source material remains subject to applicable source rights and policies.
14. How Information May Be Shared
ReguMetric may share information with service providers that perform functions necessary to operate the business, such as hosting, database, authentication, analytics, payment, communications or security services. ReguMetric may also disclose information when reasonably necessary to comply with law, legal process, protect rights or security, investigate misuse, complete a business transaction, or with the user's direction or consent. ReguMetric does not need to sell customer personal information in order to operate its core paid research model.
15. Data Security
ReguMetric uses administrative and technical safeguards intended to protect information appropriate to the nature of the information and the size and operation of the platform. Measures may include access controls, authentication, restricted administrative access, encrypted network connections, service-provider security controls, backups, monitoring and security procedures. No internet-connected system can be guaranteed to be completely secure.
16. Security Incidents
If ReguMetric discovers a security incident involving customer information, it will investigate the incident and take reasonable steps appropriate to the circumstances. Where applicable law requires notification to affected individuals or government authorities, ReguMetric will address those obligations in accordance with applicable requirements.
17. Data Retention
ReguMetric retains information for periods reasonably necessary for the purposes for which it was collected and for legitimate operational, security, accounting, dispute-resolution and legal purposes. Retention periods may differ by information type. Information that is no longer reasonably required may be deleted, anonymized or otherwise disposed of when appropriate.
18. Account Closure and Privacy Requests
You may contact ReguMetric regarding account closure or questions about personal information associated with your account. Closing an account does not necessarily require immediate deletion of every record when information must reasonably be retained for billing, security, legal, fraud-prevention, dispute-resolution or other legitimate purposes. An active subscription should be canceled separately when required by the applicable payment system.
19. Privacy Rights
Depending on where you reside and which privacy laws apply to ReguMetric and the information involved, you may have legal rights concerning access, correction, deletion or other handling of personal information. ReguMetric will evaluate properly submitted privacy requests under applicable law. Certain rights may be subject to exceptions, identity verification or retention requirements.
20. Children's Privacy
ReguMetric is not designed for children. ReguMetric does not knowingly seek to collect personal information from children in violation of applicable law. If ReguMetric learns that information has been collected in circumstances requiring deletion or other action, it will take appropriate steps.
21. Third-Party Links and Services
The ReguMetric website may contain links to exchanges, regulators, publishers, data providers, blockchain resources or other third-party websites and services. Their privacy and security practices are controlled by those third parties, not ReguMetric. Users should review the policies of third-party services they choose to use.
22. Business Transfers
If ReguMetric is involved in a merger, acquisition, financing, reorganization, sale of assets or similar business transaction, information may be transferred as part of that transaction subject to applicable law and appropriate protections.
23. Changes to This Privacy Policy
ReguMetric may update this Privacy Policy as its services, technology, service providers or legal obligations change. The current version will identify its effective date. Material changes may be communicated through the website, account interface or another reasonable method where appropriate.
24. Massachusetts
ReguMetric is located in Massachusetts, United States. ReguMetric maintains security practices intended to address applicable requirements concerning information maintained by the business. The applicability of particular privacy and security laws depends on the information involved and the circumstances in which it is processed.
25. Contact
Questions, requests or concerns concerning this Privacy Policy or ReguMetric's handling of personal information may be directed to info@regumetric.com.